Terms of Service

Last updated: 12 July 2026

This is a general template and not legal advice.

1. Who you're dealing with

These terms are an agreement between you and M28 Ventures BV, a company registered in Belgium, which operates Linden at mylindenapp.com. Payments are processed by Stripe via our subsidiary Nexus Ventures. Contact: hello@mylindenapp.com.

2. The service

Linden is a family meal-planning service: weekly meal plans personalised to your family's tastes, allergies, diets, and budget; a pantry-aware shopping list; family sharing; and optional health tracking.

Meal suggestions, nutritional figures, and price estimates are provided for convenience and are indicative only. Linden is not a medical, dietetic, or financial advisory service. Always verify ingredients against product labels if anyone in your household has an allergy or intolerance.

3. Your account

You must be at least 16 years old and provide accurate account information. You are responsible for keeping your login credentials confidential and for activity on your account. One account is intended for one household.

4. Plans, trials, and billing

Linden offers a Free plan and paid subscriptions (Family and Pro), billed monthly or yearly. All prices are shown in euro and include VAT.

Paid plans start with a 14-day free trial. No payment card is required to start the trial. If you do not subscribe by the end of the trial, your account simply moves to the Free plan — nothing is charged and nothing is deleted.

Paid subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time in Settings; you keep access until the end of the period you have paid for.

5. Right of withdrawal (EU consumers)

As an EU consumer you have a statutory 14-day right of withdrawal from a paid subscription. Because every paid plan already begins with a 14-day free trial at no charge, you can evaluate Linden fully before paying. If you are charged and change your mind within 14 days of first payment without having made use of the paid service, contact hello@mylindenapp.com and we will refund you.

6. Fair use

Don't abuse the service: no attempts to breach security, scrape at scale, resell access, or use Linden for anything unlawful. We may suspend accounts that do, after warning where reasonable.

7. Content and intellectual property

Linden's software, design, recipes, and content remain our property or that of our licensors. Data you enter (your plans, pantry, logs) remains yours; you grant us the limited licence needed to operate the service for you.

8. Liability

We provide Linden with care, but 'as is' to the extent the law allows. Nothing in these terms limits liability that cannot be limited under Belgian or EU consumer law, including for intent, gross negligence, or death or personal injury. Otherwise, our liability is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

9. Changes and termination

We may update these terms or the service; material changes will be announced at least 30 days in advance, and you may cancel before they take effect. You may close your account at any time in Settings.

10. Governing law

These terms are governed by Belgian law. As a consumer you also keep the protection of the mandatory rules of your country of residence, and you may bring disputes before your local courts. The European Commission's online dispute resolution platform is available at ec.europa.eu/consumers/odr.

Questions about any of this? Email hello@mylindenapp.com.